Find a Provider or Pharmacy
The Student Health Benefits Plan has a "tiered" structure that shapes the costs you can expect based on your choice of provider. You can reduce your cost responsibility if you choose providers in Tier One or Tier Two. Review your summary brochure for complete details about coverage rates at each tier.
Provider Options Search Tools: 2024-25 Plan Year
$ Tier One Providers: Your lowest cost options
$$ Tier Two Providers: Your next lowest cost options
Medical
- Inside Franklin County: OSU Health Plan Network (telephone 614-292-4700).
- Outside Franklin County only: UHC Choice Plus Network. Enter non-Franklin County zip codes for your search criteria.
Behavioral Health (Mental Health)
- Inside Franklin County: OSU Health Plan Network (telephone 614-292-4700).
- Outside Franklin County only: United Behavioral Health Network. Enter non-Franklin County zip codes for your search criteria.
Urgent care / After-hours care
- Inside Franklin County: OSU Health Plan Network (telephone 614-292-4700).
- Ohio State Express Care: Flu or other minor illnesses. Open weekdays. Appointment required. Schedule online.
- Ohio State Urgent Care: Minor illnesses. Open weekdays and some weekend hours. Walk-in or schedule online.
- Ohio State Advanced Urgent Care: Serious non-life-threatening illnesses and injuries. Open 7 days a week. Walk-in or schedule online.
- Outside Franklin County only: UHC Choice Plus Network. Enter non-Franklin County zip codes for your search criteria.
Vision (Eye exam benefit only)
- Inside Franklin County: OSU Health Plan Network (telephone 614-292-4700).
- Outside Franklin County only: UHC Choice Plus Network. Enter non-Franklin County zip codes for your search criteria.
$$$ Tier Three Providers: Your higher cost options
Medical
- UHC Choice Plus Network providers in Franklin County (enter Franklin County zip codes for your search criteria) and not within the OSU Health Plan Network.
Behavioral Health (Mental Health)
- United Behavioral Health Network providers in Franklin County (enter Franklin County zip codes for your search criteria) and not within the OSU Health Plan Network
Urgent care / After hours care
- UHC Choice Plus Network providers in Franklin County (enter Franklin County zip codes for your search criteria) and not within the OSU Health Plan Network.
Vision (Eye exam benefit only)
- UHC Choice Plus Network providers in Franklin County (enter Franklin County zip codes for your search criteria) and not within the OSU Health Plan Network.
$$$$ Tier Four Providers: Your highest cost options
- All other providers
Online Providers
- HealthiestYou provides 24/7 access to licensed medical and mental health doctors and providers regarding diagnosis and treatment of many illnesses. Choose your provider based on your preferences and needs. Appointments can be scheduled 7 days a week by phone or video.
Providers Outside the United States
- If you are outside of the United States and require medical care, please call UnitedHealthcare Global to arrange services you need to ensure you receive the correct benefits. Call collect, 1-410-453-6330. Email: Assistance@uhcglobal.com
DENTAL Provider Options
**See important note about Pediatric Dental below***
Most cost-savings:
Network:
- Providers in the Delta Dental PPO or Delta Dental Premier Network
- Providers in the College of Dentistry Faculty Practice
**Pediatric Dental**: Members under 19 are automatically covered by the UHCSR pediatric dental benefit as primary and the Delta Dental pediatric benefit as secondary. Using both can reduce your exposure to the $500 pediatric dental deductible. To maximize your coverage, you need to show both your UHCSR Member ID and your Delta Dental Member ID Cards to your providers -- ask them to bill both, starting with HealthSmart. Make sure you see providers in the Delta Dental premier or PPO networks (or use the SHS and College of Dentistry Student Clinic).
Non-Network
- Providers outside the Student Health Services, College of Dentistry Student Clinic, College of Dentistry Faculty Practice, or Delta Dental PPO/Delta Dental Premier Network
PHARMACY Options
At the Wilce Student Health Center Pharmacy or an OptumRx network pharmacy location, you pay only your co-insurance and applicable minimum cost when you pick up your prescription. Most major chain pharmacies are in network including but not limited to CVS, Walgreens, Rite Aid, Kroger and WalMart. Use the Find a Pharmacy look up tool to find a pharmacy near you.
Specialty drugs must be filled by OptumRx Specialty Pharmacy and cannot be filled at the Student Health Center or other pharmacy locations. Sign into your UHCSR MyAccount, go to prescriptions to manage your prescriptions or call OptumRx Specialty at 1-855-427-4682.