Office Hours

Contact Us

Walk in visits

• Tuesday & Wednesday 8am – 4:30pm 

Most issues can be resolved by phone, email or Zoom during normal business hours.

• Monday – Friday 8am – 4:30pm

614-688-7979 | shi_info@osu.edu | shi.osu.edu

Holiday Closures

Our office observes all university holidays.  Our office will be closed in observance of the following holidays:

• Labor Day - Monday, September 1, 2025
• Veterans Day - Tuesday, November 11, 2025
• Thanksgiving Day - Thursday, November 27, 2025
• Columbus Day - Friday, November 28, 2025
• President's Day - Wednesday, December 24, 2025
• Christmas Day - Thursday, December 25, 2025
• New Year's Day - Thursday, January 1, 2026

Zoom Appointments Available

You can email Student Health Insurance to set up a Carmen Zoom appointment. The appointments are available M-F 9:00a.m. to 3:30p.m. Please send an email with the subject line “Zoom Appointment” to shi_info@osu.edu with your requested date and time and you will receive a confirmation email with the details of your appointment once it has been scheduled.