Office Hours
Contact Us
Our office will be working remotely December 18, 2025 through January 5, 2026.
Please note our office observes all university holidays including Winter Recess.
Most issues can be resolved by phone, email or Zoom during normal business hours.
- Monday – Friday 8am – 4:30pm
614-688-7979 | shi_info@osu.edu | shi.osu.edu
Holiday Closures
Our office observes all university holidays. Our office will be closed in observance of the following holidays:
- President's Day - Wednesday, December 24, 2025
- Christmas Day - Thursday, December 25, 2025
- Winter Recess - Friday, December 26, 2025
- Winter Recess - Monday, December 29, 2025
- Winter Recess - Tuesday, December 30, 2025
- Winter Recess - Wednesday, December 31, 2025
- New Year's Day - Thursday, January 1, 2026
Zoom Appointments Available
You can email Student Health Insurance to set up a Carmen Zoom appointment. The appointments are available M-F 9:00a.m. to 3:30p.m. Please send an email with the subject line “Zoom Appointment” to shi_info@osu.edu with your requested date and time and you will receive a confirmation email with the details of your appointment once it has been scheduled.