Office Hours
Walk in visits
- Tuesday & Wednesday 8am – 4:30pm
Most issues can be resolved by phone, email or Zoom during normal business hours.
- Monday – Friday 8am – 4:30pm
614-688-7979 | shi_info@osu.edu | shi.osu.edu
Holiday Closures
Our office observes all university holidays. Our office will be closed in observance of the following holidays:
- Veterans Day – Friday, November 10, 2023
- Thanksgiving Day – Thursday, November 23, 2023
- Indigenous Peoples' Day / Columbus Day observed – Friday, November 24, 2023
- Christmas Day – Monday, December 25, 2023
- President’s Day observed – Tuesday, December 26, 2023
Zoom Appointments Available
You can email Student Health Insurance to set up a Carmen Zoom appointment. The appointments are available M-F 9:00a.m. to 3:30p.m. Please send an email with the subject line “Zoom Appointment” to shi_info@osu.edu with your requested date and time and you will receive a confirmation email with the details of your appointment once it has been scheduled.