Creating the Extraordinary Student Experience

Welcome Letter for Early Arrival Autumn 2017 members

July 18, 2017

Welcome to the 2017-18 Ohio State Student Health Insurance Benefits Plan! 

UnitedHealthcare StudentResources (UHCSR) and HealthSmart Benefit Solutions/HealthSmart RX partner with us to administer all but the adult dental portion of your benefits, including vision.

Delta Dental of Ohio is our partner for dental coverage for members 19 years and older.

1. Your provider choices can help you save money. Use our Find a Provider page.

When you’re seeking care, you’ll save the most at Ohio State Columbus-campus locations, which we call our Tier One providers:

If those aren’t available, try the next coverage level called Tier Two (“Preferred”) providers:

  • OSU Health Plan Network inside Franklin County
  • UnitedHealthcare Options PPO and United Behavioral Health networks outside Franklin County
  • Seeing providers who are not Tier One or Tier Two will likely result in much higher out-of-pocket costs.
  • For adult dental, your network locations are Delta Dental PPO/Delta Dental Premier Networks.

2. Your Member ID card is your proof of insurance. Show it to providers when you use services.

  • To access and print an ID card from online, go to uhcsr.com/osuclick “Login to My Account,” then click “Create Account” and then enter your name, date of birth, and Ohio State student ID number. Once inside your account, click “ID Card information” for printing instructions.
  • UHCSR will mail you a permanent ID card copy in late September.
  • For dental coverage for members 19 years and older, you won’t receive a permanent Delta Dental ID card. Instead, go to deltadentaloh.com and clicking “New User” under Toolkits & Resources to print one.

 3. Keep your address up to date so you can receive important mail.

  • Check your My Buckeye Link > Personal Information > Home/Current Address and edit as needed. You need to be able to receive mail at this address, because UHCSR, HealthSmart, and Delta Dental will mail you important communications about your benefits.

 4. Your prescription benefit follows a formulary.

  • A formulary is a list of covered medications organized by how they’ll be paid (see link above).
  • To fill a prescription, you can use the Wilce Student Health Center Pharmacy and any retail pharmacy in the HealthSmart RX Network.
  • Specialty medications have a separate formulary and coverage and must be filled by Briova Specialty Pharmacy. Your doctor sends the prescription directly to Briova and then you call 1-800-850-9122 to coordinate shipping. Briova does not have storefront locations. 

 5. You can travel with confidence.

  • Your plan includes UnitedHealthcare Global coverage for travel and medical assistance, evacuation and repatriation when you are 100+ miles from home, as well as other benefits. Note for our international student members: this coverage is not active when you are in your home country.

6. HealthSmart contacts:

  • HealthSmart Benefit Solutions: 1-844-206-0374 | osushipclaims@healthsmart.com
  • HealthSmart Rx: 1-800-681-6912