Office of Student Life
Student Health Insurance

Find a Provider or Pharmacy

The Student Health Benefits Plan has a "tiered" structure that shapes the costs you can expect based on your choice of provider. You can reduce your cost responsibility if you choose providers in Tier One or Tier Two. Review your summary brochure for complete details about coverage rates at each tier. 

 

Provider Options Search Tools:  2023-24 Plan Year

$ Tier One Providers:  Your lowest cost options
$$ Tier Two Providers:  Your next lowest cost options

Medical

Behavioral Health (Mental Health)

Urgent care / After hours care

Vision (Eye exam benefit only)

$$$ Tier Three Providers:  Your higher cost options

Medical

  • UHC Options PPO Network providers in Franklin County (enter Franklin County zip codes for your search criteria) and not within the OSU Health Plan Network.

Behavioral Health (Mental Health)

  • United Behavioral Health Network providers in Franklin County (enter Franklin County zip codes for your search criteria) and not within the OSU Health Plan Network

Urgent care / After hours care

  • UHC Options PPO Network providers in Franklin County (enter Franklin County zip codes for your search criteria)  and not within the OSU Health Plan Network

Vision (Eye exam benefit only)

$$$$ Tier Four Providers:  Your highest cost options
  • All other providers 
Online Providers
  • HealthiestYou provides 24/7 access to licensed medical and mental health doctors and providers regarding diagnosis and treatment of many illnesses.   Choose your provider based on your preferences and needs.  Appointments can be scheduled 7 days a week by phone or video.
Providers Outside the United States
  • If you are outside of the United States and require medical care, please call UnitedHealthcare Global to arrange services you need to ensure you receive the correct benefits. Call collect, 1-410-453-6330. Email:  Assistance@uhcglobal.com
DENTAL Provider Options

**See important note about Pediatric Dental below***

Most cost-savings:

Network:

**Pediatric Dental**: Members under 19 are automatically covered by the UHCSR pediatric dental benefit as primary and the Delta Dental pediatric benefit as secondary. Using both can reduce your exposure to the $500 pediatric dental deductible. To maximize your coverage, you need to show both your UHCSR Member ID and your Delta Dental Member ID Cards to your providers -- ask them to bill both, starting with HealthSmart. Make sure you see providers in the Delta Dental premier or PPO networks (or use the SHS and College of Dentistry Student Clinic). 

Non-Network

  • Providers outside the Student Health Services, College of Dentistry Student Clinic, College of Dentistry Faculty Practice, or Delta Dental PPO/Delta Dental Premier Network 
PHARMACY Options

At the Wilce Student Health Center Pharmacy or a HealthSmartRX Network Pharmacy, you pay only your co-insurance when you pick up your prescription. Most major chain pharmacies are in network for HealthSmartRx, including but not limited to CVS, Walgreens, Rite Aid, and WalMart. You can confirm the pharmacy you’re using is in-network by contacting HealthSmartRx at 1.800.681.6912.

All specialty medications must be filled through Accredo Specialty Pharmacy.  Accredo does not have storefront locations. Medications are shipped directly to you.  Patients can manage their prescriptions via patient portal at accredo.com or by contacting Accredo at 1.877.222.7336.  Providers can contact Accredo at 1.866.716.7204 for assistance with prescriptions for their patients.

For all other pharmacies, you must pay upfront in full and then submit a claim form for reimbursement at the plan rate.

 

Provider Options Search Tools:  2024-25 Plan Year

$ Tier One Providers:  Your lowest cost options
$$ Tier Two Providers:  Your next lowest cost options

Medical

Behavioral Health (Mental Health)

Urgent care / After hours care

Vision (Eye exam benefit only)

$$$ Tier Three Providers:  Your higher cost options

Medical

  • UHC Choice Plus Network providers in Franklin County (enter Franklin County zip codes for your search criteria) and not within the OSU Health Plan Network.

Behavioral Health (Mental Health)

  • United Behavioral Health Network providers in Franklin County (enter Franklin County zip codes for your search criteria) and not within the OSU Health Plan Network

Urgent care / After hours care

  • UHC Choice Plus Network providers in Franklin County (enter Franklin County zip codes for your search criteria) and not within the OSU Health Plan Network.

Vision (Eye exam benefit only)

  • UHC Choice Plus Network providers in Franklin County (enter Franklin County zip codes for your search criteria) and not within the OSU Health Plan Network. 

 

$$$$ Tier Four Providers:  Your highest cost options
  • All other providers 
Online Providers
  • HealthiestYou provides 24/7 access to licensed medical and mental health doctors and providers regarding diagnosis and treatment of many illnesses.   Choose your provider based on your preferences and needs.  Appointments can be scheduled 7 days a week by phone or video.
Providers Outside the United States
  • If you are outside of the United States and require medical care, please call UnitedHealthcare Global to arrange services you need to ensure you receive the correct benefits. Call collect, 1-410-453-6330. Email:  Assistance@uhcglobal.com
DENTAL Provider Options

**See important note about Pediatric Dental below***

Most cost-savings:

Network:

**Pediatric Dental**: Members under 19 are automatically covered by the UHCSR pediatric dental benefit as primary and the Delta Dental pediatric benefit as secondary. Using both can reduce your exposure to the $500 pediatric dental deductible. To maximize your coverage, you need to show both your UHCSR Member ID and your Delta Dental Member ID Cards to your providers -- ask them to bill both, starting with HealthSmart. Make sure you see providers in the Delta Dental premier or PPO networks (or use the SHS and College of Dentistry Student Clinic). 

Non-Network

  • Providers outside the Student Health Services, College of Dentistry Student Clinic, College of Dentistry Faculty Practice, or Delta Dental PPO/Delta Dental Premier Network 
PHARMACY Options

At the Wilce Student Health Center Pharmacy or an OptumRx network pharmacy location, you pay only your co-insurance and applicable minimum cost when you pick up your prescription. Most major chain pharmacies are in network including but not limited to CVS, Walgreens, Rite Aid, Kroger and WalMart.  Use the Find a Pharmacy look up tool to find a pharmacy near you.

Specialty drugs must be filled by OptumRx Specialty Pharmacy and cannot be filled at the Student Health Center or other pharmacy locations. Sign into your UHCSR MyAccount, go to prescriptions to manage your prescriptions or call OptumRx Specialty at 1-855-427-4682.