2024-25 Benefit Details

UnitedHealthcare StudentResources

• Underwrites the medical, mental health, pharmacy and vision benefits of our plan as well as providing additional travel benefits.
• Coordinates covered services and administers claims.
• Login to the UHCSR portal or download the UHCSR app to access your Member ID card and find other helpful resources.
• Phone: 833-789-9300

OptumRx

• Administers the pharmacy benefits for our plan.
• Maintains the Prescription Drug List – a list of drugs covered by our plan.
• Phone: 833-789-9300

Delta Dental of Ohio

• Underwrites and administers the dental benefits for members 19 years and older. 
• Login to the Delta Dental of Ohio portal to access your member ID card and view your benefits and claims.
• Phone: 800-524-0149

HealthiestYou

• 24/7 access to licensed medical and mental health doctors and providers regarding diagnosis and treatment of many illnesses.

• Member Overview Booklet – Easy to read highlights of your benefits.
• Comparison Chart – Fillable chart to assist you in comparing your benefits to those in the Student Health Benefits Plan.
• Rates, Dates and Deadlines – Information regarding rates, dates, and deadlines.
• Terminology Translator – Learn about deductibles, copay, coinsurance, networks, and out-of-pocket maximum

Not all documents are available.  Please continue to check back.

• UHCSR Certificate for Domestic Students - Comprehensive details for medical, vision and pediatric dental coverage underwritten by United Healthcare
• UHCSR Certificate for International Students - Comprehensive details for medical, vision and pediatric dental coverage underwritten by United Healthcare
• UHCSR Summary of Benefits and Coverage (SBC) – An easy-to-read summary that lets you make apples to apples comparisons of costs and coverage between health plans 
• Delta Dental Summary – Details of dental coverage for students aged 19 and older and secondary coverage details for students under age 19.

Your member ID card is your proof of insurance.  Show it to providers when you use services. 

• To access and print an ID card from online, go to uhcsr.com/osu, click “Login to My Account,” then click “Create Account” and then enter your name, date of birth, and Ohio State student ID number. Once inside your account, click “ID Card information” for printing instructions.  
• ID cards are no longer be mailed to your address on file.  A hard copy ID card is available upon request via uhcsr.com/osu.  
• For dental coverage for members 19 years and older, you will not receive a permanent Delta Dental ID card. Instead, go to deltadentaloh.com and click on Member Portal for information on how to print one.

Your provider choices can help you save money. Use our Find a Provider page.

When seeking care, you will save the most at Ohio State Columbus-campus locations, which we call our Tier One providers:

• Wilce Student Health Center – Medical, Dental, Vision Services
• Counseling and Consultation Service – Mental Health Services
• College of Optometry Clinics - Vision Services
• College of Dentistry Student Clinics – Dental Services

If those are not available, try the next level called Tier Two (“Preferred”) providers:

• OSU Health Plan Network (inside Franklin County)
• UnitedHealthcare Options PPO and United Behavioral Health Networks (outside Franklin County)

Seeing providers who are not Tier One or Tier Two will likely result in much higher out-of-pocket costs.

For adult dental, your network locations are Delta Dental PPO/Delta Dental Premier Networks.

Your prescription benefit follows a Prescription Drug List (PDL).   

• A Prescription Drug List is a list of covered medications organized by how they will be paid.
• To fill a prescription, you can use the Wilce Student Health Center Pharmacy or any retail pharmacy in the OptumRx Network. 
• Specialty medications must be filled by OptumRx Specialty Pharmacy and cannot be filled at the Student Health Center or other pharmacy locations.  Sign into your UHCSR MyAccount, go to prescriptions to manage your prescriptions or call OptumRx Specialty at 1-855-427-4682.   

2024 OptumRx Prescription Drug List  – Effective August 13, 2024. 

For assistance with the Prescription Drug List, contact United Healthcare Student Resources at 1-833-789-9300. 

For the 2024-25 policy year, UHCSR will be partnering with HealthiestYou, a Teladoc company, to provide you with free, unlimited access to virtual counseling services.  The HealthiestYou service gives you free access to board-certified psychiatrists, psychologists, therapists, and counselors as long as you’re covered under a UHCSR insurance plan. After completing your registration, you’ll choose your provider based on your preferences and needs.  Appointments can be scheduled 7 days a week by phone or video.

UHCSR provides primary coverage for members under 19 years of age, and Delta Dental of Ohio provides secondary coverage. Dental providers can seek reimbursement payments from both UHCSR and Delta Dental, which can in turn reduce your financial responsibility. 

• How it works if you're under 19:
• You need to make sure you utilize a dental provider who is part of the Delta Dental Premier and PPO Networks, or at Student Health Services and College of Dentistry Student Clinic. 
• At your appointment, show them both your UHCSR and Delta Dental Member ID cards. Ask the provider to submit claims first to UHCSR (via the information on the back of your UHCSR card) and next to Delta Dental. 

Your plan includes UnitedHealthcare Global coverage for travel and medical assistance, evacuation, and repatriation when you are 100+ miles from home, as well as other benefits.

UnitedHealthcare Global can help with:

• Medical Assistance, Evacuation and Repatriation
• Travel Assistance services and worldwide destination intelligence

Call UnitedHealthcare Global to arrange services you need to ensure you receive these benefits. Inside the U.S. call 877-461-2273.  Outside the U.S. call collect 1-410-453-6330. Email:  Assistance@uhcglobal.com