Creating the Extraordinary Student Experience

12/14 Newsletter sent to SHI Benefits Plan Members

December 22, 2017

Greetings to our SHI Benefits Plan members!

Read this email for news and reminders. 

NEW RX FORMULARY FOR JANUARY 1: The list of prescription drugs covered by the SHI Benefits Plan, called a formulary and managed by HealthSmart RX, updates each January. You can access the list effective January 1, 2018 by going here and clicking the "2018 Formulary" link. HealthSmart RX mailed you a letter if a prescription you’ve previously filled will be impacted. Call 1-800-681-6912 8:00 a.m. to 5:00 p.m. with questions.

SHOW YOUR MEMBER ID CARD AT PHARMACIES: Effective January 1, 2018, pharmacy locations will need the Group Number found on the front of your Member ID card in order to process your prescription. Previously the Group Number was not required and pharmacies may not have entered it. This change is effective for both refills and new prescriptions.

If you are a returning patient at a pharmacy, show your Member ID Card to the pharmacy and confirm they have the Group Number on the front of the card, starting halfway down the left side text and beginning with “Group #".

If you are a new patient at a pharmacy, always show your Member ID card to the pharmacy so they can confirm the information that appears on the card, including the Group #.


The SHI Benefits Plan travels with you: If you travel home for break, remember you have Tier Two coverage at any UHC PPO Options network provider outside of Franklin County (search links here). Tier Two coverage extends to covered services received outside the United States, and involves a reimbursement process where you submit paperwork to UHCSR within 90 days. Additional UHC Global travel assistance is included in your SHI Benefits Plan coverage for travel outside of your home/home country. 

For Autumn 2017 graduates: Congratulations on your degree! We have information for you posted to our graduating members page. Your SHI Benefits Plan coverage will end December 31, 2017 (unless you continue as an eligible enrolled student for Spring 2018). 

We hope you have a pleasant break! We remain open Monday through Friday 8:00 a.m. to 5:00 p.m during break, and will be closed on the university holidays of 12/25, 12/26, and 1/1.